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Our Faqs

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Frequently Asked Questions
What is Khemtaw?

Khemtaw is an online tiffin service platform designed for students, employees, or anyone staying away from home who needs convenient and homely meals.

How does Khemtaw work?

Once you purchase a subscription plan, you'll receive tokens.
1 Token = 1 Meal.
You can use your tokens to pick up meals from any registered mess under Khemtaw.

Who can use this service?

Anyone can use itβ€”students, working professionals, or individuals seeking a reliable tiffin service.

How do I use my tokens?

Simply visit any mess listed on the Khemtaw platform and redeem one token for a meal.

Are all messes available to me after subscription?

Yes! Once you subscribe, you can access all messes registered with Khemtaw.

Can I choose what to eat?

Yes, you can select the mess you prefer and check their daily meal menu before redeeming your token.

Do tokens expire?

Please refer to your subscription plan details. Some plans may have a validity period for tokens.

How do I subscribe?

You can subscribe via our website by selecting a plan and completing the payment process.

What if I lose access to my account or tokens?

Contact our support team immediately. We'll assist you with account recovery and token tracking.